AI integration for UK businesses

AI is a brain in a jar. We give it a body.

ChatGPT can think, but it’s stuck in a chat window. It can’t open your CRM or send an email. We wire AI into the software your business runs so it can do the legwork, and it checks with you before anything goes out.

The audit is a free call, about 30 minutes.

Agent console / Monday prospecting
Monday run 09:4009:52 Example
Run logNewest first
  1. 09:409 drafts waiting for youSources attached to each.Writer
  2. 09:219 look like your best customers25 set aside, with reasons.Qualifier
  3. 09:1234 companies foundHaulage and logistics in Yorkshire, 20 to 200 staff.Research
  4. 09:00Monday run startedHauliers that are adding depots or drivers.Orchestrator
Waiting for you Draft 3 of 9
  1. Research
  2. Qualify
  3. Draft
  4. Approve
  5. CRM
Imran HussainOperations Director, Ackroyd Haulage Writer

Subject Leeds depot planners

Hi Imran, saw the Leeds depot opened in May and you’re hiring four transport planners. If they’ll be planning runs across both sites in spreadsheets, that’s the job our scheduler does.

Sources: Yorkshire Post, 14 May job advert, Indeed

Businesses and people in these examples are made up.

Your pipeline fills while you sell.

Follow one lead, Ackroyd Haulage, from Monday’s search to a booked meeting.

  1. A research agent looks for businesses that match your best customers and shows its reasons for every one.

  2. The outreach agent writes to one named person, using what the research found.

  3. Replies can take days, and some say no. When someone says yes, the agent offers times from your calendar. Pick one and it books the meeting and updates the CRM.

09:21

Prospects

Example

Research agent34 found 9 good matches

Ackroyd HaulageHaulage Wakefield 60 staff

Why it matchesGood match

  • Leeds depot opened in MayYorkshire Post
  • Hiring four transport plannersIndeed
  • Advert mentions Excel routesIndeed

Imran Hussain, Operations Director

Writer agentDrafting 9 emails

A model on its own can’t match an invoice to its PO or book a meeting in your calendar.
The body is everything around it: the logins it needs and the rules it follows. That’s the part we build.

Services

Not sure which? The audit tells you where to start.

What we build.

Five systems we build for UK businesses. Each one is shown running on example data.

Lead research and outreach agents

Agents find businesses that match your best customers and note why each one fits. For every good match they draft a first email that mentions something specific, like a new depot or a hiring push.

Multi-agent systems

Several agents share one job. In this stock review, three read the stock list, 12 weeks of sales and supplier lead times. A fourth forecasts what runs low and drafts the orders, then it waits for Jo.

AI copilots in your software

Custom AI inside your CRM or your own app. Your team asks it questions from inside the deal they’re looking at, and it answers from that deal’s calls and emails.

Document and data intelligence

AI that reads invoices and contracts and pulls out the supplier, amounts, due dates and notice periods. Ask “What do we owe Dewsbury Cartons this month?” and get the answer with the invoices it came from.

Custom AI integrations

Bespoke AI connected to the systems you run, from your accounts package to the database only your team understands.

We also build:

  • Assistants that answer from your own documents
  • AI voice agents
  • Forecasting and predictive analytics
  • AI-written reporting
  • Support triage and routing
  • Private AI models on your own infrastructure
  • Compliance and risk monitoring
  • Data pipelines for AI
  • Team AI training
Want one of these, or something else? Ask about it in your audit

Use cases

What it looks like in your sector.

A typical first build in three kinds of business.

Haulage and logistics

Tom’s prospect list for the week.

Tom at Hartley Route Planning sells scheduling software to hauliers. He set the search once, for Yorkshire hauliers with 20 to 200 staff that are adding depots or drivers, and the list is ready by 09:40 each Monday.

Professional services

Answers from the client file.

An accountancy practice has a copilot inside its practice software. Staff ask about a client and get an answer with links to the documents behind it.

Wholesale

Invoices checked against POs.

Holbeck Timber & Fixings is a wholesaler that gets about 46 supplier invoices a week. Agents match each one to its PO and delivery note and draft a query to the supplier when the figures don’t match.

Watch the full run

Why Nerve Native

Built into your business, not bolted on.

Freeaudit

A free audit, not a pitch

We look at where AI would earn its keep in your business, then tell you plainly what we'd build first, and what we wouldn't.

DPAfirst

Your data, your systems

Agents work inside your own systems, with only the access each one needs. We put a data processing agreement in place before we touch client data.

Yousign off

Agents propose, you approve

You choose the steps that need a person. Anything customer-facing waits for your OK, and every action is logged.

A Monday invoice run.

Four agents check 46 supplier invoices. Sam in finance signs off.

Holbeck Timber & FixingsTimber and fixings wholesaler · Monday invoice run

Example

Step 1 of 5Intake

46 invoices read from the accounts inbox.

  • Dewsbury Cartons LtdINV-20452 · £2,764.80
  • Timber supplierInvoice C-0932 · £3,610.50
  • Fixings supplierInvoice 22817 · £418.20

And 43 more · totals and VAT checked

Step 2 of 5Matcher

43 of 46 match their PO and delivery note.

  • Dewsbury Cartons LtdBilled 2,400 cartons, delivery note shows 2,200
  • Timber supplierPrice £96.00 above PO 7715
  • Fixings supplierDuplicate of invoice 22804

3 flagged for a query

Step 3 of 5Writer

3 supplier queries drafted.

ToAccounts, Dewsbury Cartons Ltd

SubjectINV-20452: 200 cartons short

Thanks for invoice INV-20452. It bills 2,400 cartons, but our delivery note DN-5520 shows 2,200 received on 29 September. Could you send a credit note for the 200, or let us know if they’re still to come?

Query 1 of 3 · weekly summary for the MD drafted

Step 4 of 5Waiting for Sam

43 invoices to post and 3 queries to send.

  • Dewsbury Cartons Ltd
  • Timber supplier
  • Fixings supplier
Edit

Step 5 of 5Poster

Run finished at 09:14.

  • Approved by SamOne query edited
  • 43 postedTo the accounts software, 3 held back
  • 3 queries sentSummary emailed to the MD

Run traceMon 5 Oct

  1. 09:00:00

    Run Monday run started: invoices received since last Monday.

  2. 09:00:04

    Intake Read 46 invoices from the accounts inbox.

  3. 09:01:08

    Intake Totals and VAT add up on all 46.

  4. 09:01:12

    Matcher Checking each invoice against its PO and delivery note.

  5. 09:01:50

    Matcher 43 match. Flagged a short delivery, a price difference and a duplicate.

  6. 09:01:54

    Writer Drafted 3 supplier queries and the weekly summary for the MD.

  7. 09:02:18

    Writer Sent the batch to Sam for approval.

  8. 09:02:18

    Paused Waiting for Sam.

  9. 09:14:31

    Sam Edited one query and approved the run.

  10. 09:14:33

    Poster Posted 43 invoices to the accounts software and held the 3 flagged ones.

  11. 09:14:36

    Poster Sent the 3 queries and emailed the summary to the MD.

09:14:36
  1. 01Read
  2. 02Match
  3. 03Draft
  4. 04Approve
  5. 05Post

Every agent has an off switch.

If an agent gets something wrong, you correct it in the log below.

Agents

Example
  • Prospect researchLive
  • Invoice readerLive
  • OutreachPaused by you

Kill switchPauses every agent at once

Log

Today
  1. 9 outreach drafts · waiting for you
  2. Supplier invoice matched to PO · filed
  3. Cleaning contract auto-renews 1 Jan (clause 9.2) · sent to you
  4. Outreach · paused by you

You choose what waits for approval

Agents can run on approval only, so nothing happens until someone presses approve. Or you can let routine steps run on their own. Every action is logged, and any agent can be switched off.

Access

Each agent gets only the access it needs, and you can revoke it at any time. We put a data processing agreement in place before we touch client data.

When an agent isn’t sure

Anything outside the rules you set stops and comes to you with a short summary.

How it works

It starts with a 30-minute call.

We look at how you work first and quote in writing afterwards.

  1. Step 1: Audit

    A call about the jobs that take up your team’s week.

    By video call

  2. Step 2: Build

    We start with one system, connected to your tools, and add more when it pays.

    Tested on your own data

  3. Step 3: Run

    We run it with you and change it as your business changes.

    Logs reviewed together

The audit

We talk through how work moves through your business. Afterwards you get a written summary naming the one system we’d build first and what it would connect to. If it isn’t worth building yet, the summary says so.

Book a free AI audit

Audit notes

Example

Hartley Route Planning Ltd · 2 Sep

  1. 1

    Build first: Monday prospect research

    Tom spends most of Monday morning on it. An agent runs it at 09:00 and has drafts ready by 09:40 for Tom to approve.

  2. 2

    Later: follow-ups on quotes that go quiet

  3. 3

    Not worth it yet: invoice matching

    About 40 a month, not enough to pay back.

FAQ

Common questions.

Something else? Email contact@nervenative.com.

Often the model underneath is the same. We connect it to your software and your data, and it works on your records directly. Nobody copies and pastes between ChatGPT and your systems.

Usually anything with an API or a reliable export: CRMs, email and calendars, shared drives, accounts and practice software, helpdesks, spreadsheets and databases, and your own app or portal. If something can’t connect, we’ll tell you in the audit.

Not usually. We handle the build and the connections. We’ll need someone who can give us access to your systems, and after that your team uses it from inside the software it works in now.

We build mainly on models from OpenAI and Anthropic, picking the right one for each job, and we tell you which in the audit before anything is built. For businesses that need extra data privacy, we can run private, self-hosted models, so your data never leaves your own infrastructure.

We work to UK GDPR. In the audit we explain where your data would be processed.

Every build is different, so we quote after the audit, once we know what it involves and what it needs to connect to.

You see the first system working on your own data before committing to anything bigger. If something isn’t earning its place, we’ll say so and change course.

It depends on whether you’ve paid for a build. If you pay us to build it, it’s yours, and if you’d rather we didn’t host and run it, we hand the project over so someone else can. If you subscribe to one of our existing products, it stays ours, a bit like renting, and you can stop at the end of the subscription. Your proposal says which applies, before any work starts.

You’ll work with Damon Newton, who runs Nerve Native. He runs your audit and stays with you through the project, working alongside our developers, who carry out most of the build.

We focus on small and medium businesses across the UK, and most of the work happens over video calls and shared documents. If you’re based elsewhere, get in touch and we’ll tell you whether we’re a good fit.

What’s the first job you’d hand over?

Tell us what you’d like AI to take on. We’ll reply by email to arrange a free call, and afterwards you get a written summary of what we’d build first.

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